IT Support Solutions for Nonprofits & Charities
Learn more about Giva's IT Help Desk & Customer Service & the benefits to nonprofits & charities
- Fast deployment: Cloud-based solution up and running in a matter of days
- Train in 1 hour: Train your staff in an hour
- Highly customizable: No programming or consultants
Which Solution Is Right for You?
What problems does Giva solve for nonprofits?
Streamlines Processes and Improves Efficiency
Giva's software centralizes support requests and frees up staff time. Automation features, such as Macros and Quick Tickets, create order out of chaos during busy periods, allowing nonprofits to make the most of their limited resources.
Enhances Communication and Engagement
Giva facilitates communication between the nonprofit and its stakeholders, including employees, donors, volunteers, and beneficiaries. We provide self-service options like AI copilots and online knowledge bases, reducing the workload for IT staff.
Ensures Security and Compliance
Giva's HIPAA and GDPR compliant cloud applications secure sensitive data, which is crucial for nonprofits handling personal and financial information of donors and beneficiaries.
Intuitive
Giva offers highly customizable cloud applications that can be easily implemented without programming or consultants, allowing staff to learn the system without loss of productivity.
Intuitive
Giva offers highly customizable cloud applications that can be easily implemented without programming or consultants, allowing staff to learn the system without loss of productivity.
Fast Deployment
Giva can be deployed in days with minimal agent training and stands out for its ease of setup and daily use, requiring only a standard web browser.
Customized Reports
Giva's Easy Three-Click Reporting™ not only reduces time spent on building, customizing, and routinely running reports, but also facilitates data analysis, relationship understanding, and early identification of trends and patterns.
Customized Reports
Giva's Easy Three-Click Reporting™ not only reduces time spent on building, customizing, and routinely running reports, but also facilitates data analysis, relationship understanding, and early identification of trends and patterns.
Easy Customizable IT Support Dashboards
Giva's custom dashboards offer powerful data visualization capabilities, allowing users to create personalized views of their most important metrics and KPIs. Your organization can gain actionable insights, track performance, and make data-driven decisions with ease, all while presenting complex information in a clear and intuitive format.
Provide Your Organization with the Safety and Security of HIPAA/HITECH Compliance
HIPAA Compliance Included in All Editions at No Additional Cost & Covered by Cyber Liability Insurance Policy
You know that cyberattacks, data breaches, and malware pose significant threats, so adhering to stringent security and compliance standards is paramount. HIPAA-level security benefits not only healthcare, but any industry and it is crucial for safeguarding customer privacy and personal information.
Get more details on how Giva's HIPAA Compliance keeps your data secure.
Customer Testimonials
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Giva met every single milestone and we made our cut-over on schedule. Giva delivered beyond our expectations. Giva is a great company that stands above many vendors in the industry.
Benson Smith
Customer Services Director
Giva is very easy to use and intuitive, and quick and cost-efficient to set up and customize. It is a highly visual product with icons and 'human friendly formats' that remind me of the Apple genre, with a clean, easy, elegant and simple to use interface.
Michael Kircher
Vice President Customer Service
Giva is a pleasure to use, it is highly functional, we were up and running fast and the technical support is outstanding. We are very pleased with our choice of Giva.
Chris Jerry
Support Center Manager
Giva has helped us reduce our total cost of ownership by approximately 70% with their cloud approach, easy administration, intuitive design, and only 1 hour of training.
Doug Duggan
Director of Customer Service
Giva has a strong track record of continued R&D investments in their Cloud Computing SaaS product line, our experience with Giva's own customer service and technical support has been exceptional.
Tom Sultenfuss
President
