HIPAA Compliant Solutions for Behavioral & Mental Healthcare
Learn more about Giva's IT Service Management, IT Help Desk and Customer Service & the benefits to behavioral & mental health organizations
- Fast deployment: Cloud-based solution up and running in a matter of days
- Train in 1 hour: Train your staff in an hour
- Highly customizable: No programming or consultants
Which Solution Is Right for You?
What problems does Giva solve for behavioral and mental health providers?
Giva can reduce costs by automating operational workflows for:
- IT support for electronic medical records (eMRs)
- Onboarding/offboarding from programs
- Patient referrals
- Care coordination across services
- Billing questions
- Patient accounts and update request
- Patient forms
- Consents and withdrawals
- Compliance audits
In addition, Giva captures knowledge as it is created so teams can use AI copilots to provide accurate and consistent answers to patient or caregiver questions.
Intuitive Cloud Service Desk Dashboard
Some of the chief concerns we hear from CIOs, IT Managers and Directors of Patient Care of behavioral healthcare organizations is the lack of visibility to critical issues. Giva's Home Page Dashboard provides constant visibility to hot spots and highlights critical issues with charts, metrics and analytics.
Intuitive Cloud Service Desk Dashboard
Some of the chief concerns we hear from CIOs, IT Managers and Directors of Patient Care of behavioral healthcare organizations is the lack of visibility to critical issues. Giva's Home Page Dashboard provides constant visibility to hot spots and highlights critical issues with charts, metrics and analytics.
Ticket Creation Made Simple
At Giva, healthcare is at the heart of what we do. We built clean and intuitive screens, dashboards and reports that your staff can easily learn. We seamlessly integrate AI Copilots, Knowledge Bases and other tools to quickly resolve issues and increase patient satisfaction.
Standard and Easily Customized Reports
Giva reduces the amount of time spent building, customizing, and routinely running Reports. Our visual reporting tools help analyze data to better understand relationships and identify trends and patterns before they impact patients.
Standard and Easily Customized Reports
Giva reduces the amount of time spent building, customizing, and routinely running Reports. Our visual reporting tools help analyze data to better understand relationships and identify trends and patterns before they impact patients.
Deploy Quickly & Easy to Maintain
Whether using Giva for internal help desk, IT service management or patient customer service, the system is flexible and adaptable. Giva's suite of customizable applications are easy to use and maintain and require less time and money to deploy and begin using.
Provide Your Patients with the Safety and Security of HIPAA/HITECH Compliance
HIPAA Compliance Included in All Editions at No Additional Cost & Covered by Cyber Liability Insurance Policy
You know that cyberattacks, data breaches, and malware pose significant threats, so adhering to stringent security and compliance standards is paramount. HIPAA-level security benefits not only healthcare, but any industry and it is crucial for safeguarding customer privacy and personal information.
Get more details on how Giva's HIPAA Compliance keeps your data secure.
Customer Testimonials
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We selected Giva in 2014 because you were $1 million cheaper and had about 80% of the functionality of ServiceNow, and we could get up and running in many orders of magnitude less time with Giva than ServiceNow.
Mike Norman
Director
Giva's HIPAA compliant cloud IT help desk application has been an important foundation to our new strategy in IT, and has helped us achieve a 90% Service Level Agreement (SLA) compliance.
Louis Duhé
Vice President & Chief Information Officer
Giva is very easy to use and intuitive, and quick and cost-efficient to set up and customize. It is a highly visual product with icons and 'human friendly formats' that remind me of the Apple genre, with a clean, easy, elegant and simple to use interface.
Michael Kircher
Vice President Customer Service
The Giva Service Management Suite and reports are consistently fast and responsive, proving that Giva has figured out how to build and scale a true cloud application delivered over the public Internet.
David Burne
IT Leader
Giva is a pleasure to use, it is highly functional, we were up and running fast and the technical support is outstanding. We are very pleased with our choice of Giva.
Chris Jerry
Support Center Manager
Giva is an outstanding IT service desk product and we recommend it to anybody that wants to increase customer satisfaction and IT productivity while lowering costs by saving man-hours.
Eric Taylor
IT Manager
The Giva Service Management Suite is a highly reliable solution which meets the demanding and high expectations of our customers.
Jim Kline
Director of Technology Group Operations
