Giva Privacy Policy

Giva, Inc. understands the fundamental importance of privacy to individuals and businesses as well as privacy regulations in today's world. Giva is committed to protecting the privacy of our website visitors and customers. We uphold the highest industry standards in online privacy. This Privacy Statement discloses our privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. This Statement applies to all personal information we handle in connection with our website. This statement sets forth our information gathering and dissemination practices for www.givainc.com and giva.net. We will not disclose information about customers or users without express permission unless the release of said information is required by government subpoena. Giva reserves the right to modify our statement at any time. The most current version of the privacy statement will always be available on this page.

We want to make use of individual identifying information that you provide to us for purposes of serving you better. "Individual identifying information" is information that enables us to identify you, such as your email address, name, title and address. Giva uses the individual identifying information to personalize your experience on our Web site and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.

Giva websites and products also comply with the EU-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce and the European Union regarding the collection, use, and retention of personal information transferred from the EU to the United States.

Giva complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Giva has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) regarding the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Giva has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) regarding the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Giva commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Giva via our About us page.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Giva commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Giva's commitments under the Data Privacy Framework are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

Giva may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Individuals using Giva's websites and products have the possibility, under certain conditions, to invoke binding arbitration. Giva is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to Giva and following the procedures and subject to conditions set forth in Annex I of Principles. Giva can also be liable in cases of onward transfers to third parties.

EU/UK/Switzerland individuals have rights to access personal data about them, and to limit use and disclosure of their personal data. With our Data Privacy Framework certification, Giva has committed to respecting those rights. Because Giva personnel have limited ability to access data our customers submit to our services, if you wish to request access, to limit use, or to limit disclosure, please provide the name of the Giva customer who submitted your data to our services. We will refer your request to that customer and will support them as needed in responding to your request.

Please see our full EU-U.S. Data Privacy Framework notice for more information.

Giva's policy regarding use of your individual identifying information supplied to us or collected via your experience at our online website covers these areas:

This Privacy Policy is made available to you to make you aware of how Giva collects and uses individual identifying information of visitors to Giva's Web site.

Giva collects the following information regarding visitors to our Web site: domain name, name, IP address, information regarding what pages are accessed, information volunteered by you, such as survey information, email address, or site registrations, and your preferred means of communication.

Giva does not make individual identifying information available to third parties, including business partners, for marketing purposes. Giva does use such information to contact people for marketing purposes.

When you sign up for an email list, you will be given instructions at that time on how to remove yourself from that list.

Access to certain of Giva's web pages requires a login and password. The use of those Web pages, and the information from those sites, are governed by a written agreement between your employer and Giva. Your individual identifying information may be retained by Giva includes, but is not limited to, verifying compliance with the agreement and logging all usage and activity.

The accuracy of your individual identifying information is important to Giva. We are working on ways to make it easier for you to review and correct the information that Giva maintains about you.

A cookie is a small data file that certain Web Sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of the Giva Web Site use cookies to track user traffic patterns. We do this to determine the usefulness of the site information to our users and to see how effective our navigational structure is in helping users reach that information.

Giva uses Web beacons alone or in conjunction with cookies to compile information about customers and visitors' usage of Giva's Web Sites and interaction with emails from Giva. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Giva may place Web beacons in marketing emails that notify Giva when you click on a link in the email that directs you to one of Giva's Web Sites. Giva uses Web beacons to operate and improve Giva's Web Sites and email communications.

If you desire to review or change your personally identifiable information held by Giva, please contact us at 408.260.9000. We do not respond to anonymous correspondence and will refer individuals who deliberately attempt to mislead us regarding their identity to appropriate law enforcement officials.

You can access your personal information if you have an online account with us, either by logging in to your account or contacting us at 408.260.9000.

You have the right to request the deletion, correction, or transfer of your data, which can be done through your account or by contacting us.

We will process your requests promptly, but certain data may still be retained for legal reasons.

We will not share your personal information without your consent, except when necessary for providing services.

You can opt out of non-essential data usage by clicking the "Opt-Out" link in communication footers or on our websites.

Opting out of promotional communications will not stop business-related emails and notifications.

Giva uses reasonable and appropriate logical and administrative safeguards to enhance the security of our systems and protect the confidentiality, integrity, availability, and resilience of Personal Data. These measures include encrypting data, employing technical safeguards, ensuring data backups, and regularly assessing their effectiveness.

Giva will keep Personal Information for the duration required for reasons that includes providing services, fulfilling contracts, complying with laws and regulations, and safeguarding the rights, property, and safety of all relevant parties, including you, our customers, and third parties.

For Giva customers, once our business relationships expire or terminate, we will handle your Personal Data in accordance with the Master Service Agreement (MSA).

Changes to this Privacy Policy may be made by Giva at our discretion and will be published to this website.

Please contact us with any questions regarding the Giva privacy statement at:

Telephone: 408.260.9000
Postal Address:
Giva, Inc.
1030 E El Camino Real, Suite 200
Sunnyvale, California 94087
Attention: Compliance