5 Best HIPAA-Compliant Survey Tools

HIPAA-compliant survey tools are essential for organizations in the healthcare industry that need to collect, process, and store sensitive patient data. These tools help keep companies compliant with the Health Insurance Portability and Accountability Act (HIPAA). This in turn protects Protected Health Information (PHI) and maintains user trust.

In this article, part of our HIPAA compliant software series, we review what HIPAA-compliant survey tools are is, their main benefits, and offer our top five picks for solutions that are HIPAA compliant.

What Are HIPAA-Compliant Survey Tools?

HIPAA-compliant survey tools are specialized platforms designed to collect data while adhering to the tight security and privacy requirements mandated by HIPAA. They are widely used in healthcare to conduct patient feedback surveys, satisfaction assessments, etc., without risking data breaches or violations.

Characteristics of HIPAA-Compliant Survey Tools

Here are some main traits of survey tools that are HIPAA compliant:

• Data Encryption: Keeps all PHI is encrypted during transmission and storage.
• Access Controls: Restricts access to data with secure login credentials and user permissions.
• Audit Trails: Tracks all access and modifications to data.
• Business Associate Agreement (BAA): Guarantees that the tool provider shares responsibility for protecting PHI.
• Secure Hosting: Hosts data in HIPAA-compliant environments certified by recognized standards.

Key Benefits of HIPAA-Compliant Survey Tools

And here are some important benefits of using survey tools that are HIPAA compliant:

• Enhanced Security: Protects sensitive patient data against breaches.
• Regulatory Compliance: Helps avoids costly fines associated with HIPAA violations.
• Improved Patient Trust: Demonstrates a commitment to keeping their information safe.
• Streamlined Workflows: Reduces administrative tasks with automated compliance features.
• Actionable Insights: Gathers valuable data to improve healthcare services without compromising privacy.

Top 5 HIPAA-Compliant Survey Tools

And, the following are our top 5 choices for HIPAA-compliant survey tools:

1. JotForm

   JotForm offers customizable, HIPAA-compliant forms with drag-and-drop functionality for surveys and data collection. They allow healthcare providers to securely gather patient feedback and intake forms.

   Pros

   • Intuitive interface
   • Extensive customization options
   • Cost-effective for small to mid-sized organizations

   Cons

   • Limited advanced analytics
   • Requires upgrading for HIPAA compliance

2. SurveyMonkey Enterprise

   SurveyMonkey Enterprise provides HIPAA-compliant surveys for collecting sensitive patient data with a focus on scalability. It's ideal for organizations that need detailed reporting and collaboration.

   Pros

   • Broad feature set
   • Strong reporting tools
   • Well-known and trusted brand

   Cons

   • Higher cost for HIPAA-compliant plans
   • Can be complex for new users

3. Formstack

   Formstack enables secure data collection with customizable forms and workflows for healthcare. It helps automate healthcare processes while ensuring compliance.

   Pros

   • Workflow automation
   • Seamless integration with healthcare systems

   Cons

   • Steep learning curve
   • Premium pricing

4. Qualtrics

   Qualtrics offers advanced survey tools with HIPAA compliance for healthcare research and patient engagement. It's best suited for large healthcare organizations needing advanced analytics.

   Pros

   • Sophisticated features for data analysis
   • Scalable for large enterprises
   • High customization

   Cons

   • Expensive for smaller organizations
   • Complex setup process

5. Typeform

   Typeform brings user-friendly, engaging forms and surveys that adapt to various use cases, including healthcare. The Typeform Enterprise plan includes HIPAA-compliant features.

   Pros

   • Intuitive, modern, and engaging survey design
   • Advanced customization and branding options
   • Integrates with many third-party tools

   Cons

   • Higher costs for HIPAA compliance
   • May not be as feature-rich

HIPAA-Compliant Survey Tools: Ensuring Security and Privacy in Healthcare Surveys

HIPAA-compliant survey tools are indispensable for healthcare organizations seeking to balance data collection with high security-compliance standards. By using these tools, organizations can build patient trust, maintain regulatory adherence, and get actionable insights for better healthcare results.

Giva Help Desk and Customer Service Solutions are HIPAA Compliant

Giva brings your organization the required HIPAA compliance for all types of healthcare entities. And we offer a BAA. Be secure in your support operations with HIPAA-compliant help desk and customer service software.

To see more, book a free Giva demo to see our solutions in action, or start your own free, 30-day trial today!