Hospital Hub: Business, Tech, and Customer Support Insights

Explore "Hospital Hub: Business, Tech, and Customer Support Insights," delving into hospital operations' multifaceted world. Our blog category, "Hospital Hub," is your portal to understanding hospital dynamics, offering valuable insights for healthcare professionals, tech enthusiasts, and customer support specialists. Join us on this journey for informed perspectives on the unique challenges of hospital operations within the broader context of our blog.

The 3 Most Effective Organizational Change Management Models in Healthcare Practices

Posted: May 10, 2021

Last Update: August 6, 2021

Photo Attribution: Golden Sikorka/Shutterstock.com

Change management models are a crucial part of any organization. Healthcare settings in particular are known to be resistant to change and have a lot on the line when it comes to implementation. In order to stay competitive, it is important to know how best to implement change management strategies that will keep your organization running smoothly and efficiently. There are many different models for change management frameworks, but which ones work the best for healthcare?

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Top 8 HIPAA-Compliant Text Messaging Apps

Posted: February 11, 2021

Last Update: May 20, 2024

We have compiled a list of the top HIPAA-compliant messaging apps which provide concise descriptions and key features, assisting healthcare practices and systems in maintaining patient data securely and providing a better patient experience in the ever changing nature of healthcare technology.

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How Does HIPAA Differ from PIPEDA?

Posted: December 13, 2019

Last Update: February 19, 2024

The Personal Information Protection and Electronic Document Act (PIPEDA) is Canada's federal law on patient privacy (Canada equivalent of HIPAA). It is comparable to the Health Insurance Portability and Accountability Act (HIPAA) in the United States, however, there are a few key differences to be aware of.

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The MetroHealth System Launches New Giva HR Employee Interface

Posted: August 23, 2019

Last Update: August 23, 2019

On Monday, August 19th, Giva customer, The MetroHealth System, launched a new internal Human Resources (HR) service using Giva's HIPAA compliant SaaS Customer Self-Service Portal. The MetroHealth System has for the past five years already been utilizing Giva's Service Management Suite™ in the cloud for their IT Service Desk and a number of other departments such as Facilities and Environmental Services. They are now pleased to be expanding their services by offering Giva's Customer Self-Service Portal to their employees in an effort to offer streamlined HR services.

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