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"Day in the Life" Demonstration

IT Manager

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Pre-Built, Dynamic, Customizable Reports

We know that you need knowledge about your organization to do your job effectively so we have designed more than 60 predefined reports. Each report features our Giva Easy Three-Click Reporting™ engine that allows for completely customizable queries. You can sort all reports in multiple ways simply by clicking any column header.

The reports are easy and intuitive to learn how to use. No training is required. These reports are optimized for viewing on-line via the Web, but can also be copied and pasted into Microsoft® Office products or quickly downloaded into Microsoft® Excel where you can make modifications.

After using Giva eHelpDesk for a period of time, you may have favorite Reports. You can create your own "My Reports" list by selecting "Set up My Reports". Our customers tell us that we have the easiest and most intuitive reports in the entire Help Desk industry.


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